Legal

Terms & Booking Policies

Owner review draft — prepared November 8, 2026. Not yet approved or effective. The cancellation terms below are confirmed; the remaining terms need your review and a qualified Colorado attorney's review before publishing.

1. About these terms

These terms describe use of the The Bright Side Studio Co website and our cosmetic teeth-whitening booking process. The business is operated by Paige Hornback inside Voltage Salon at 3600 S. College Avenue, Suite B, Fort Collins, CO 80525. The salon is our host, not the operator of the whitening business. These terms do not replace any service-specific consultation or informed consent required before whitening.

2. Appointment requests and confirmation

The website saves your contact details before displaying Square’s booking calendar. Submitting the website form does not confirm a time or charge a payment. Complete your service and time selection in Square and wait for appointment confirmation before attending. Please provide accurate contact information. Paige confirms any introductory offer availability before the appointment is finalized.

A valid credit card must be securely placed on file to reserve an appointment. Your card information is collected and stored only by Square’s secure payment service — never in this website’s contact form.

3. Prices and payment

Nothing is charged when you book. Payment for your whitening service is due at your appointment.

Your service price and any applicable charges will be confirmed before your appointment is finalized. Limited-time introductory pricing on all tiers is subject to limited availability: 20-Minute Essential $99, regularly $119 (save $20); 40-Minute Signature $129, regularly $159 (save $30); 60-Minute Ultimate $159, regularly $209 (save $50). Paige confirms introductory availability before finalizing the appointment. A submitted request is not a payment authorization or a reserved promotional spot. Any authorization for card-on-file charges must be handled separately through the secure payment provider.

4. Cancellations and rescheduling

Life happens — we simply ask for notice so another guest can enjoy the time.

Cancel or reschedule with at least 24 hours' notice and there is no charge.
Canceling or rescheduling with less than 24 hours' notice is charged half the price of the booked service.

Notice is measured from your confirmed appointment start time. To cancel or reschedule, email paigemhhornback@gmail.com. Exactly 24 hours of notice qualifies for the no-charge window.

Half-price cancellation and missed-appointment fees use the price actually booked, including introductory pricing when applicable. Card-charge consent must be arranged separately through the secure payment provider.

Missed appointments and late arrivals

A missed appointment is charged 50% of the price actually booked, including introductory pricing when applicable.

Late arrivals are subject to Paige's availability. Please email Paige if you are running late so she can let you know whether your visit can still be accommodated.

Refund requests

Completed services are generally non-refundable. Results vary and no specific shade is guaranteed. Please contact Paige with concerns; service issues and refund requests are reviewed individually. This does not limit applicable consumer rights.

5. Cosmetic service, suitability, and results

Cosmetic teeth whitening is a beauty service, not dental care. It is not performed by a dentist and is not a substitute for dental treatment. If you have dental concerns, please consult a qualified dental professional before whitening.

Results vary by individual, starting tooth shade, staining, and other factors. No specific shade change, permanent result, or risk-free outcome is promised. Temporary sensitivity or gum irritation may occur. Whitening does not change the color of crowns, veneers, fillings, or other restorations in the same way as natural teeth. Discuss dental concerns with your dentist and follow the instructions provided for your service.

Manufacturer statements about DaVinci ingredients are attributed to DaVinci; food-grade ingredients do not mean the product is edible or appropriate for everyone. Please contact Paige about suitability, minimum age, and any required parental consent before requesting a service for a minor.

6. Website use and content

Use this website lawfully. Do not submit misleading information, interfere with the site, attempt unauthorized access, or send harmful content. Studio photographs, branding, and original website content may not be reused commercially without permission; third-party marks and content belong to their respective owners.

7. Privacy and communications

Our Privacy Policy explains how information is handled. Marketing consent is optional and is not required to book. Appointment-related replies do not automatically enroll you in promotional emails or texts.

8. Outside services and availability

External websites and any separately connected booking or payment services have their own terms and privacy policies. We do not control their content or availability. The website may occasionally be unavailable; contact Paige by email if you cannot submit a request. Nothing here removes rights or remedies you have under applicable consumer law.

9. Questions, concerns, and updates

Please email paigemhhornback@gmail.com with questions about an appointment, charge, or service so Paige can review your concern. These draft terms do not impose mandatory arbitration, waive legal claims, or set a liability cap. Once approved, the terms will have an effective date; changes will be posted here and communicated where required. A later change will not retroactively change the cancellation terms agreed for an already confirmed appointment without your agreement.

Paige: please review the service and payment descriptions and confirm minimum client age and parental-consent requirements after DaVinci training. Cancellation, missed-appointment, late-arrival, refund, and booked-price fee policies are approved; final review of these terms is still pending.