Legal
Privacy Policy
1. Who we are
This policy describes how The Bright Side Studio Co, operated by Paige Hornback, handles personal information collected through our website and appointment communications. We provide cosmetic teeth whitening inside Voltage Salon in Fort Collins, Colorado. The salon hosts our studio; it is not the operator of our business.
2. Information we collect
When you join our VIP list, request an appointment, or send us a message, we collect the information you provide: your name, email address, optional phone number, selected service, preferred appointment date and time, and any notes or messages you submit. We also record your marketing choices, booking-policy acknowledgment, submission time, and campaign source when included in the page link you used.
Please do not send credit card numbers, identification documents, or detailed medical or dental records through our forms. If you have a health-related question, contact Paige to discuss the appropriate next step rather than uploading sensitive records.
Website hosting and infrastructure providers may process technical information such as IP addresses, browser details, and request logs to deliver, secure, and troubleshoot the website.
3. How we use information
- To handle appointment requests and communicate about your visit.
- To send you marketing emails or text messages only when you have explicitly opted in. Consent is never a condition of booking.
- To respond to your questions and messages.
- To administer offers you request and record your consent choices.
- To maintain business records, protect the website, and meet applicable legal obligations.
4. Sharing and service providers
Website form submissions are stored in Lovable Cloud. Our hosting and storage providers process information to run the website. We use our business email account to respond to inquiries. If we connect booking, payment, email, or text-message services, those providers may process the information necessary to perform those services, subject to their own privacy notices.
We never sell your personal information. We may disclose information when required by law or reasonably necessary to address fraud, protect safety, or establish or defend legal claims. Voltage Salon does not have access to your private customer records. We do not give other outside businesses access to those records, apart from necessary service-provider processing described above or legally required disclosures.
This website does not collect or store card numbers. A card on file must be arranged separately through a secure payment provider; never send card details by email or through the contact form.
5. Email and text-message choices
Marketing consent is optional, starts unchecked, and is not a condition of booking or purchasing a service. Providing contact details for a request does not by itself enroll you in marketing. You can withdraw marketing consent by emailing us. When marketing email or text services are connected, emails will include an unsubscribe option and texts will support STOP. Message and data rates may apply. Necessary replies about a request or appointment are separate from promotional messages.
6. Cookies and external links
The website and its infrastructure may use technical storage or similar technologies needed to operate and secure the site. Links to maps, DaVinci, the host salon, and other outside websites take you to services with their own privacy practices. This policy does not govern those websites. We will review this notice before adding advertising tracking or new analytics tools.
Our pages load fonts from Google Fonts. Your browser connects to Google to retrieve those fonts, which can expose technical connection information such as your IP address and browser details to Google under its privacy practices.
7. Retention and security
We retain personal information for as long as required to meet applicable legal recordkeeping obligations. Retention periods may vary by record type; we do not promise a fixed deletion date. Details of record-specific retention and handling of opt-out records remain subject to review before this policy is approved.
We use website infrastructure designed to protect stored data, but no website, storage system, or email transmission can be guaranteed completely secure.
8. Requests about your information
Email paigemhhornback@gmail.com to ask about access, correction, deletion, or marketing preferences. We may need to verify your identity before responding. Some records may need to be retained for legal or business obligations. Any rights required by applicable law remain available; this draft does not assume that every state privacy law applies to our business.
9. Children
This website is not directed to children under 13, and we do not knowingly collect their information online. If you believe a child under 13 has provided information, please email us so we can address it. Eligibility for whitening services and any parental consent requirements must be confirmed separately with Paige.
10. Updates and contact
Once approved, this policy will display an effective date. Future changes will be posted here with an updated date, with additional notice or consent where required by law.
The Bright Side Studio Co, located inside Voltage Salon, 3600 S. College Avenue, Suite B, Fort Collins, CO 80525.
Email: paigemhhornback@gmail.com
